Shipping policy

Shipping Information

🇺🇸 1. Shipping from USA Warehouse (West Coast)

  • Ship to: United States mainland only (NOT available to Puerto Rico, Hawaii, Alaska & other remote areas)
  • Shipping Time: 5–7 business days
  • Shipping Cost: Free Shipping

🌍 2. Shipping from China Factory (Global Delivery)

Order Processing Time

3–5 business days (including production, assembly, testing and packing). 6–8 business days for some new bike models.

United States

  • SF International Express (Fully Trackable): 12–15 days | Free Shipping + Duty Free
  • Air Shipping (No First-Leg Tracking) [Electric Bikes]: 20–25 days | Free Shipping + Duty Free
  • Remote Areas (Puerto Rico, Hawaii, Alaska): 10–15 days | $150 Shipping Fee | Duties Not Included

Mexico

Air DDP Shipping (No First-Leg Tracking): 25–35 days | Free Shipping | Duty Included

Europe

Unavailable for Order: Germany, France, Italy, Austria, Belgium, Czech Republic, Hungary, Poland, Slovenia, Spain, Netherlands
  • United Kingdom: 30–40 days | Free Shipping | Duty Included (No First-Leg Tracking)
  • Denmark, Finland, Greece, Luxembourg, Malta, Portugal, Slovakia, Sweden, Croatia, Bulgaria: 20–25 days | Free Shipping | Duty Included (No First-Leg Tracking)
  • Norway, Switzerland, Romania, Ireland: 7–10 days | Free Shipping | Duties Not Included

Oceania

  • Australia: 8–12 days | Free Shipping | Duty Included
  • New Zealand, Fiji: 8–12 days | $150 Shipping Fee | Duties Not Included

Middle East

Currently Unavailable for Shipping
Qatar, Saudi Arabia, UAE, Kuwait, Bahrain: 10–12 days | Free Shipping | Duties Not Included (if available in the future)

Asia

  • Japan, South Korea, Malaysia: 5–7 days | Free Shipping | Duty Included
  • Philippines, Singapore: 5–7 days | $100 Shipping Fee | Duties Not Included
  • China (Taiwan, Hong Kong, Macao): 3–5 days | Free Shipping | Duty Included
  • India: 30–45 days | $200 Shipping Fee | Duties Not Included

Other Regions

  • Russia, Belarus: 35–40 days | Free Shipping | Duty Included
  • South Africa: 35–45 days | $300 Shipping Fee | Duties Not Included
  • South America (Argentina, Brazil, Chile, Peru): 30–35 days | $200 Shipping Fee | Duties Not Included

Important Notes

  • All shipping times are estimates and not guaranteed (may be affected by customs, weather or other unforeseen factors).
  • Duties & Taxes: If marked "Duty Included", we cover all duties and taxes; otherwise, they are the buyer’s responsibility.
  • For special products or remote areas not listed, additional surcharges may apply.

About SAVA power surfboard shipping:

Notice:When we receive your order, we will produce, assemble and debug, this process takes 7-15 days,The transportation time is just a reference, and the delivery may be delayed in case of force majeure,We are preparing surfboards to overseas warehouses in the United States and overseas warehouses in Europe, and the expected arrival time will be faster

 Country By Sea By Air Shipping Way
USA About 25-30 Days About 8-10 Days UPS,SF,DHL
CA About 25-30 Days

Mexico About 30-35 Days About 10-12 Days UPS
EU About 30-35 Days About 12-18 Days DPD
AU About 30-35 Days About 18-20Days Dedicated logistics
Asia About 10-20 Days About 10-12 Days SF
UK About 30-35 Days About 12-18 Days

 

About bicycle accessories (little goods) shipping:

Country Shipping Time Shipping Cost Shipping Way
USA About 7-15 days Free 4PX
CA About 7-15 days Free 4PX
Mexico About 7-15 days Free 4PX
Asia About 7-12 days Free 4PX
EU About 12-18 days Free 4PX
UK About 7-15 days Free 4PX
Africa About 15-20 days Free 4PX
South America About 15-20 days Free 4PX

 

2.Order Tracking

You track your order and shipping & handling information on your account if you have registered one on https://savadeck-bike.com. If you haven't registered on our site, you can also track your order here with your tracking number. For more shipping information, send an email to info@savadeck-bike.com. We will get back to you in 24 hours. 

3. Change of delivery address

Before shipment

Free of charge

After shipping

Sorry we were unable to change the address for you

4.Worry Free Purchase

If you purchased this worry free purchase insurance, and it shows that the package has been delivered but you have not received it, or the package you received is damaged, you can apply for compensation from SEEL. Please read the claim details carefully here: Claim details