Shipping policy
Affected by Covid-19, there will be some delay on the delivery.
Some bike models ,size and colors ship from:US warehouse
Available country:Native American
Shipping way: Fedex express
Shipping time :About 3-5 Working days （Except delay caused by force majeure）
Shipping costs: Free shipping
Tax duty: Tax free for all US countries customer
Some bikes models, sizes and colors ship from:EU warehouse
Available country:Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine.
Shipping way:DHL,DPD,GLS
Shipping time :About 3-7 Working days （Except delay caused by force majeure）
Shipping costs: Free shipping(VAT Free)
Tax duty: Tax free for all EU countries customer, the goods will finish customs clearance process and duty paid , then hand to customers.
Some models, sizes and colors ship from:Australia
Available country: Australia
Shipping way: Zoom2u delivery express
Shipping time :About 3-5 Working days （Except delay caused by force majeure）
Shipping costs: Free shipping
Tax duty: Tax free for Australia customer, the goods will finish customs clearance process and duty paid , then hand to customers.
All bike models ship from: SAVA factory （The bike title without ‘ship from’ words )
After we received your order.It usually takes 6-8 working days for production, assembly, debug, packing, and sent out.（Some new models may take 10-13 working days. ）
Available countries: all over the world. （Except delay caused by force majeure）
Shipping way: UPS/EMS/DHL/DPD/ Special line and so on
Shipping time (for reference only) :
USA: About 6-12 working days
North america: CA/MEXICO ,about 10-20 working days.
EU countries: 12-18 working days.
Asia countries:6-12 working days
South america :(Brazil,Argentina,Colombia...) , about 20-35 working days.
Oceania:AU,about 15-25 working days.
UK:An additional 20% VAT tax is required. Please contact our customer service.
Tax duty:
Tax free countries: All EU countries/ US/ RU/ Japan/ Singapore/ Malaysia/ Thailand/Qatar/ UAE.
MEXICO/CANADA: Tax around 50-90 CAD, buyer pay.
If your counties is not listed, please kindly contact us.
About SAVA power surf board shipping:
Currently, It takes 20 days for factory production, assembly, testing, and shipping
United States: By sea ,the delivery time is 40 days, UPS has tracking; By air transport (battery is sent separately) is 12 days, SF with tracking
Canada: By sea, 50 days. UPS has tracking
Mexico: By sea, the aging time is 40-50 days.No Tracking
Europe: By sea, 50 days . UPS has tracking; By air freight with battery, 12-15 working days, DPD has tracking
About Bicycle accessories(little goods) shipping:
Free shipping worldwide
Shipping way:4px
United States,Canada,Mexico:About 7-12 days
Asian Countries：About 7-12 days
Middle East Countries：About 10-15 days
Europe:About 10-15 days