roQ:Is this bicycle already on tubeless tires?
A:Sorry, this bicycle currently uses clincher tires. If you need tubeless compatibility, you'll need to replace the wheelset with one that is tubeless compatible.
Q:Where is this bicycle located? How long does the shipping take?
A:Yes, this bicycle is located in the western United States. It only takes 5-7 days to reach the mainland US. Please note that shipping is not available to Puerto Rico, Alaska, Hawaii, and remote islands.
Q:Has the bicycle received UCI certification?
A:Yes,The bicycle is UCI certified and has a UCI label on the frame.
Q:Where is the serial number of this bicycle frame?
A:The bicycle frame serial number is located at the bottom of the bottom bracket. Turn the bicycle over, and you will see a QR code at the bottom. Next to the QR code is a string of numbers, which is the frame serial number.
Q:What is the widest tire this bicycle can accommodate?
A:This SAVA A7L PRO can currently only support tires up to 25C.
Q:Is shipping guaranteed?
A:Our bicycle packages undergo rigorous packaging before leaving the factory. The frames are cushioned with foam for protection. Additionally, customers can purchase shipping insurance to cover the cost of their packages during transport.
Q:Are the bicycles pre-assembled?
A: Our bicycles are 85% pre-assembled when they leave the factory. Customers only need to assemble the handlebars, front wheel, seatpost, and pedals to ride. Assembly is very simple.