Shipping Policy

Affected by Covid-19, there will be some delays in the delivery.

Spring Festival is coming, we wish you a happy new year. We wil be in holidays form 10th-31th,Jan. During this period, we can still make the shipment, but only available ship out the order which we have in stock at EU,US,AU Warehouse. For the order which need to producing at Chinese factory, we need to send out after holidays.Sorry for the incovenience caused.
Please feel free to consult us about in stock during holidays

Some bike models, size and colors ship from: US warehouse

Available country: Native American

Shipping way: FedEx express

Shipping time: About 3-5 working days (Except delay caused by force majeure)

Shipping costs: Free shipping

Tax duty: Tax free for all US countries customers.

 

Some bike models, sizes and colors ship from: EU warehouse

Available country: Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine.

Shipping way: DHL, DPD, GLS

Shipping time: About 3-7 Working days (Except delay caused by force majeure)

Shipping costs: Free shipping (VAT Free)

Tax duty: Tax free for all EU countries customer, the goods will finish the customs clearance process and duty paid, then hand to customers.

 

Some bike models, sizes and colors ship from: Australia

Available country: Australia

Shipping way: Zoom2u delivery express

Shipping time: About 3-5 Working days (Except delay caused by force majeure)

Shipping costs: Free shipping

Tax duty: Tax free for Australia customer, the goods will finish the customs clearance process and duty paid, then hand to customers.

 

All bike models ship from: SAVA factory 

Note: Due to the Spring Festival holiday in Chinese factories, orders placed now can only be shipped after the Spring Festival holiday, and it is expected to wait 20-30 days for delivery

After we received your order. It usually takes 6-8 working days for production, assembly, debug, packing, and sent out (Some new models may take 10-13 working days).

Available countries: all over the world. (Except delay caused by force majeure)

Shipping way: UPS/EMS/DHL/DPD/ Special line and so on

Shipping time (for reference only):

USA: About 6-12 working days

North America: CA/MEXICO, about 10-20 working days.

EU countries: 12-18 working days.

Asia countries: 6-12 working days

South America: (Brazil, Argentina, Colombia...), about 20-35 working days.

Oceania: AU, about 15-25 working days.

UK: An additional 20% VAT tax is required. Please contact our customer service.

Tax duty:

Tax free countries: All EU countries/US/RU/Japan/Singapore/Malaysia/Thailand/Qatar/UAE.

Mexico/Canada: Tax around 50-90 CAD, buyer pays.

If your countries is not listed, please kindly contact us.

 

About SAVA power surfboard shipping:

Currently, it takes 20 days for factory production, assembly, testing, and shipping.

United States: By sea, the delivery time is 40 days, UPS has tracking; By air transport (battery is sent separately) is 12 days, SF with tracking
Canada: By sea, 50 days. UPS has tracking
Mexico: By sea, the aging time is 40-50 days. No Tracking
Europe: By sea, 50 days. UPS has tracking; By air freight with battery, 12-15 working days, DPD has tracking

 

About bicycle accessories (little goods) shipping:

Free shipping worldwide

Shipping way: 4px

United States, Canada, Mexico: About 7-12 days

Asian countries: About 7-12 days

Middle east countries: About 10-15 days

Europe: About 10-15 days